Frequently Asked Questions
Everything you need to know about your HyperX UK order and gear.
What are the standard shipping times within the UK?
We offer standard delivery within 2-4 business days. Next-day delivery is available for orders placed before 2 PM GMT, Monday through Friday.
What is the return policy for HyperX peripherals?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.
Do HyperX products come with a manufacturer warranty?
Yes, most HyperX products carry a 2-year warranty covering manufacturing defects. Some items, like our power supplies and certain headsets, may have extended coverage.
Are HyperX headsets compatible with all gaming consoles?
Most of our headsets feature universal 3.5mm jacks or USB connectivity compatible with PC, PS5, PS4, Xbox Series X|S, and Nintendo Switch. Please check the specific product specifications for confirmed compatibility.
How can I track my order?
Once your order has dispatched, you will receive an email with a tracking number and a link to the courier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.